Returns & Refund Policy
We want you to feel the magic of our functional mushrooms, which is why we offer a 60-day Money Back Guarantee if you are not completely satisfied with your purchase. Simply reach out to our support team to initiate a return or exchange for any product ordered directly from our website.
Initiate Your Request
Contact our customer support team within 60 days of your purchase date with your order number and the reason for your return.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number along with the appropriate return shipping address.
Pack and Ship
Securely pack the items in their original packaging, include your RMA number inside the box, and ship the package back to our warehouse.
Process Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing